FAQ

We accept most credit cards and, for high-volume senders and larger organizations, we can support invoicing as well.

The prices above are in USD. However, we can work with you to support additional currencies such as CAD, EUR, GBP, AUD, and NZD.

We are pleased to offer the option of "Buy Now - Pay Later".

Pay in 4 interest-free payments

Split your purchase of $49.95 into 4 with no impact on credit score and no late fees.

  $12.49 for Today     

  $12.49 for 2 weeks     

  $12.49 for 4 weeks     

  $12.48 for 6 weeks

1.  Choose PayPal at checkout to pay later with Pay in 4.
2.  Complete your purchase with a 25% down payment.
3.  Use autopay for the rest of your payments. It's easy!

No.  PayPal is our payment processing company of choice.

PayPal is one of the world's largest electronic payment processors that allow customers to make payments securely without divulging their bank information to the merchant. You can use this service even if you do not want to sign up for an account of your own. If you don't want to create an account, you can easily pay using a debit or credit card just like you would with most payment processing companies.  You do not need a PayPal account.

All of our transactions are done online via our website, or we can send you an invoice that contains a payment link to PayPal.  Both work the same way and are secure.  We do not accept payments over the phone as PayPal considers it to be non-secure and against their terms.

If there's a quality problem with your order we will replace any defective decals for free.

We maintain a less than 1% defect rate. However, if there is an issue with your order, contact us with the problem. We will reproduce any defective decals.

If there is a problem with your order, contact us with the problem and we will address it accordingly. Quality issues are rare, but they happen on occasion.

We offer free domestic shipping across the entire United States. There is a variable fee for any foreign shipments outside of the United States. 

We love our Canadian neighbors. Unfortunately, we no longer offer free shipping to Canada because of the high cost. 

Currently, our system does not automatically add the shipping charge at checkout. Therefore we will automatically send you an invoice for shipping shortly after placing your order.  If you prefer to pay only once, we are happy to send you a customized invoice with all charges.

Thank you for your understanding as our techs are working as quickly as possible to have that automatically included at checkout. 

We ship worldwide.  Please contact us for international shipping rates near you.  

Your order will arrive 3-5 business days after production. 

Yes.  Please contact us We can rush your order for an additional fee.  Please contact us for expedited rate information.

The standard turnaround time for all orders is one to three business days.

No, we do not allow local pick-ups or visits to our facility.

Yes, send us your new address via email to sales@rangedecals.com or through the contact us page and we will update it for you.

No, since we aim to ship every order as fast as possible it's common for orders to arrive sooner than expected. We are not able to hold an order to ship on a specific date.

Yes.  Please contact us at the time you place your order requesting us to flag your shippment to require a signature.

Yes, we ship for free to Hawaii and Alaska via USPS. 

Range Decals uses the services of UPS and USPS to deliver packages. If your order is lost, please contact us. We provide free shipping to our customers within the U.S.

Orders are most often sent back to us because the address was missing an apartment, suite, or floor number. Other missing information and typos can cause a return as well. We use the exact address the customer inputs at checkout.  

Our "Film-Free" decals are designed to adhere to stoves, ovens, ranges, and most appliances. 

Advanced Technology!

We don’t sell decals that have been cut out on a vinyl cutting machine, which ends up leaving a slightly raised decal that can be felt by swiping your fingers over it. Nor do we sell a clear transparent decal "sticker", which leaves that "sticker outline" making it obvious it’s a sticker. Some people may like those decal styles because they are easy to apply by peeling off the decal backing and stick it on. The problem with those decals is they are not durable and tend to rub off or are easily scratched.

We are proud to use a brand-new technology of "Film-Free" decal paper, which doesn’t leave any of the issues the other guys may have.  As the name suggests, the decal leaves no film, only the decal ink on your appliance.  Our decals are the closest to the manufactures decals found on new appliances. This brand-new technology allows you to apply your decal without having to worry about trimming the image as only the image is transferred to the surface.

There are a few extra steps that need to be taken compared to the other decals mentioned above where the backing is taken off and then stick it on your appliance.  The only true way to achieve a professional appearance and the strength of the decal to hold up to the everyday wear and tear will require about 5-10 minutes vs. 60 seconds of your time. 

We have streamlined the entire process of attaching "Film-Free" decals and have made it extremely easy for you. When your decals are shipped to you we include everything you need to professionally attach them. There is nothing you need to buy. The only thing you will need is a hairdryer or heat gun as the product has to be cured thoroughly to become durable.

Refer to the "How To" Video with step by step instructions on how to apply Film Free decals.

The solvent is a patented water-soluble liquid that is required to transfer the decal to the surface of the substrate.

This product has two functions - to help with the adhesion of film-free and provide a protective top coating that hardens over time and becomes stronger.  

Decal paper and solvent that remain unused do have an expiration date that affects the adhesion strength because it has not gone through the curing stage during application. If the decal paper or solvent is past the expiration date or left exposed to air for too long, the removable backing degrades, leading to weakened adhesion and a less water-resistant decal that may potentially fail. To ensure the longevity of the decal, it's advisable to apply the decals within one year of purchase.
 

Most vinyl decals (which we don't do) either leaves behind a jagged-edged look, which usually is caused by the type of cutting machine used. Or the decal is similar to a sticker, which has a permanent transparent film covering it. That film is what makes the decal adhere to the surface.  It also is what makes it look like an actual sticker. (We don't use that type either)

We use the new technology of "Film-Free".  Simply put,  "No film with more durability".

With our product, you don't have to worry about the negative drawbacks previously mentioned because you can remove the final film, leaving only the image left on the surface. Curing with a hairdryer or heat gun completely transfers the ink from the film to the substrate. The substrate is then heated a second time with the hairdryer or heat gun to enhance durability. The two-step heat application gives the film-free much better durability than any other decal paper.

The trick to successfully applying these decals is in the solvent and the heat. The hotter and longer you can cure the decal will transfer the ink over and bake it into your appliance. 

Once the ink transfers over and you remove the final film. Try heating the decal one final time and baking it into play. This is the same process most manufacturers use when applying decals. The decals can withstand temperatures as high as 400F. So don't be shy to heat the decal. Since all hairdryers and their temperatures are different. You may need to get closer to the decal or apply the heat for a longer period.  Using a heat gun is an excellent alternative. If you do not own a heat gun or are unable to borrow one from a neighbor or friend, the good news is they are relatively inexpensive to purchase. 

Be careful not to make scratches after application as the ink is still weak for about 24 hours.

Yes, our "Film-Free" decals are ideal for all appliances that can be cleaned with soap and water.   

You can try using rubbing alcohol to remove any remaining old decals.  However, we have found that acetone (fingernail polish remover) works the best.

Please keep in mind that while acetone can be effective for this purpose, it's crucial to exercise common sense and caution. We recommend using acetone on stainless steel parts of your appliance rather than plastic parts. Acetone can potentially damage plastic surfaces, so it's essential to perform a small test in an inconspicuous area before applying it to the entire surface. Always follow the manufacturer's instructions and take necessary precautions to ensure the safety and integrity of your appliance. If you have any concerns or questions, please feel free to reach out to our customer support team for guidance

Decals can be cleaned with soap and warm water or a mild everyday cleaner without harsh chemicals such as bleach or ammonia.  Rubbing alcohol and acetone are intended for removing old decals. You should not scratch the decal right after application as it hardens over time.

• Enter your model number in the search bar. For example, GE model 12345678 or GE 12345678.
• Browse through the pictures of pre-made templates under the brand/manufacturer of your stove, oven, range, or cooktop.
• You can send us a clear photo via our contact page or email of your appliance and we can create your decals free of charge. 

If you cannot find your decals on our website, you can contact us by filling out the Contact Us form, sending us an email, or using our LIVECHAT feature. Please include a clear photo of your appliance if possible.

Yes. If you cannot find the template you need, we can customize your decals free of charge.

With your decal order, you will receive:

 Two sets of oven, stove, range, or cooktop decals that match your appliance's model number

 One application kit

 Step-by-step instructions on how to apply the "Film-free" decals

To apply the decals, visit our decal application page, where you will find written and video instructions on how to apply them.